You talk about appalling, I felt guilty for weeks after that experience. I had taken them once to another so called reputable place in Murfreesboro and well that was it for me. I have been taking my pups to Safari for a long time. Did you know that there receptionists have been there for years? Do they ever act like they are tired of it? NO! So go somewhere else, they don't need people like you. You would think they would tired of it, but no, the enthusiasm is always there. No telling how many folks these guys talk to a day about boarding and grooming. But ya know what? I truly enjoy talking with the other pet lovers that are waiting as well. I have had to wait on Sunday evenings just as everyone else. Maybe the dog is just getting bad vibes from it's parents. Did you know you can go and tour the facility at any time that they are open? What does that tell ya! I'm so sorry you had such a bad experience when you left your Aussie cattle dog there. You have no idea what they have to do before they open, and until you you should keep your mouth shut. I'm just SO SURE that all the other merchants you frequent open 10 minutes early just for you. And to the review person that gave them the 1 star just because they opened at 6 or whatever, that's just it.THEY OPEN AT 6.NOT 5:45, NOT 5:50. They know your pet by name as well as the Mom or Dad, and they are always so nice! I have never seen any one of them without a smile on their face and so happy to see your pet. Let me tell you, their staff is so precious. It certainly looks kinda bad for Mom to be dragging my dogs out the door. They go to one of the receptionist and sit and wait on their ice cream treat. Actually, I can't believe my pups, when I pick them up from day camp. I certainly DO NOT feel that way when I take them to the best boarding facility in the state of TN. How cool is that and with things like they are we can all use a break. Love Rachel & Summer P.SSSS They also give back they have a Pet Passport and when you use them you get 1 stamp when you get 10 you can get free stuff like a hot treatment,1 daycamp or 1 nighrt boarding in basic overnight suite. Thank you Pet safari you are the geatest. We all need play time !!! They really care and enjoy what they do it shows. So we would advise anyone that loves there pet it would be a treat for them to go. They are always on top of everything that she needs. They know us by name and Summer knows when she going to pet safari before we leave the house I get her things ready to go and she's right behind me crying because she knows where she's going.She can't wait to get there she has so much fun. We are always treated with the up most respect they are the best!!!! They always have a smile on there faces when you enter the door of this 10 star resort you feel the love and care. We have been using them for 5 years we wouldn't THINK OF TAKING OUR DAUGTHER ( SUMMER A YELLOW LAB) anywhere else.
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